About Online Auto Company
Car accessories for the inside, the outside and the roadside. Ordered online, delivered across the UK.
What we do
We sell car accessories, and we keep the range small on purpose. Twelve products across three groups: things for inside the car, things for outside it, and tools for when something goes wrong on the road.
Most of what you see is picked and posted for us by our suppliers, straight to your door. One item is different. The electric car jack kit is ours. We hold it in our own stock and send it out ourselves once you order.
Either way, the order reaches you the same way: packed properly, tracked, and covered by the same delivery promise.
How we work
There is no shop to visit. We sell online only, and that is a large part of why the prices stay where they are.
Delivery is free on orders of £75 or more, and a flat £25 below that. Orders are handled within 24 to 48 hours and then take 5 to 7 days to arrive.
Card payments go through Stripe and we also take PayPal. Both run on a secure checkout page, so we never see or store your card details.
Changed your mind? You have 14 days from delivery to tell us, under the Consumer Contracts Regulations 2013. If something arrives faulty, your statutory rights under the Consumer Rights Act 2015 apply and we will put it right. The full detail is on our refunds and returns page.
What we sell
Inside the car
A filler for the gap beside the seat, a cordless vacuum for the crumbs, bins that actually stay put, and a scent unit for the smell that will not shift.
Outside the car
A windscreen cover for frost in winter and sun in summer, and a waterproof roof bag for the luggage that will not fit in the boot.
At the roadside
A jump starter, an electric jack kit, a tyre inflator, an OBD2 code reader, a timing light and a roadside assistance kit.
Straight about limits
A 3 tonne jack lifts up to 3 tonnes, and we say so rather than imply more. A code reader tells you which system logged a fault, not which part has failed. Where a product has a limit worth knowing, it is written on the product page.
Questions?
Frequently asked questions
I haven't received my order yet. Is it lost?
Orders are handled within 24 to 48 hours and then take 5 to 7 days to arrive, so allow about a week in total. You will have had an email with a tracking number once the parcel shipped, and you can follow it on our track your parcel page. If it is past that window, contact us through our contact page with your order number and we will chase it. Most emails are answered within one working day.
How do I know if my order has been shipped?
Once your order is shipped it is marked as complete in our system and you receive a confirmation email with a tracking number. We only get the tracking code once the parcel has been collected, so there is nothing to send you before that.
Do you have a shop location?
No. We are an online supplier with no physical shop or trade counter, which is how the prices stay where they are. Our company address and full details are on our contact page.
Do I get a receipt for my order?
Yes. A confirmation email with your order details is sent as soon as your payment is taken, and it acts as your receipt. If it has not arrived, check your spam folder and then contact us with your order number.
What are your delivery options and how long will it take?
We deliver across England, Scotland, Wales and Northern Ireland by one tracked standard service. There is no express option. Delivery is free on orders of £75 or more and a flat £25 below that. Orders are handled in 24 to 48 hours and then take 5 to 7 days.
What currency are the prices displayed in?
All prices on this site are in pounds sterling (GBP). You are charged in GBP at checkout.
Which payment methods are accepted?
Card payments through Stripe, and PayPal. Both are handled on secure checkout pages, so we never see or store your card details. We do not accept cryptocurrency.
Everything we promise is written down: